Checking your remaining data helps you distinguish a phone-setting problem from a plan that has reached its allowance or validity limit. EasyTripGo provides a data-usage link in the eSIM delivery email.
Check usage from your delivery email
- Open the EasyTripGo email containing your QR code and installation details.
- Find and open the data usage or check usage link.
- Enter the eSIM ICCID if the page asks for it. The ICCID is included with your eSIM details and may also appear in the phone's SIM information.
- Review the remaining data and validity shown on the page.
What the result means
- Data remains: Check the selected data SIM, data roaming, signal, APN, and network selection.
- Daily high-speed allowance reached: A plan subject to a Fair Use Policy may continue at a reduced speed until its stated reset time.
- Data exhausted or plan expired: Purchase a new EasyTripGo plan for continued service.
Phone data counters are useful estimates, but they may include a different time period or count usage differently. Use the EasyTripGo usage page for the plan status whenever it is available.
If the usage page does not open
Connect to Wi-Fi and try the link again. If you cannot find the email, see I Did Not Receive My eSIM Email. For help, contact official@easytripgo.com or WhatsApp +62 81190057586 with your order number.