Deleting an eSIM removes the downloaded profile from the phone. It does not restore used data or reset the plan. Because many activation codes are designed for one installation, the original QR code may not work again.
Do not repeatedly scan the QR code
One careful attempt may show whether the code is reusable, but repeated scans will not restore a profile that the system marks as already used. Save a screenshot of the exact message.
Collect these details
- EasyTripGo order number and purchaser email
- Phone brand, exact model, and operating-system version
- Current country and travel dates
- Whether the eSIM was previously working
- Approximate deletion time
- The error shown when you try to reinstall
Contact EasyTripGo Support
Email official@easytripgo.com or WhatsApp +62 81190057586. We will check the activation status and can provide a replacement QR code when appropriate.
Do not purchase another plan immediately
Wait for the status check unless you urgently need a separate new plan. A replacement depends on the profile status, product rules, and troubleshooting findings.
Prevent this next time
Turn an eSIM line off when you do not need it instead of deleting it. Keep the delivery email and label the line clearly as EasyTripGo or Travel. Read Why You Should Not Delete Your eSIM While Troubleshooting.