If you cannot scan your eSIM QR code, you may be able to install the plan manually. This method works only when your EasyTripGo delivery email provides an SM-DP+ address and an activation code.
Before you start
- Connect the phone to stable Wi-Fi.
- Turn off any VPN temporarily.
- Confirm that the phone supports eSIM and is carrier-unlocked.
- Copy the activation details exactly. Do not add spaces.
iPhone
- Go to Settings > Cellular or Mobile Data.
- Tap Add eSIM.
- Choose Use QR Code, then Enter Details Manually.
- Enter the SM-DP+ address and activation code from your delivery email.
- Continue until the mobile plan is added.
Samsung Galaxy
- Go to Settings > Connections > SIM manager.
- Tap Add eSIM.
- Choose the QR-code option, then look for Enter activation code.
- Enter the supplied details and complete the installation.
Google Pixel
- Go to Settings > Network & internet > SIMs.
- Tap Add SIM, then Set up an eSIM.
- Use Need help? or the manual-entry option shown on your device.
- Enter the activation details and finish setup.
Menu names vary by phone model and software version. The APN is not an activation code, so do not enter APN information in the SM-DP+ or activation-code field.
If manual installation fails
Check for typing errors and confirm that the code has not already been used. Do not repeatedly delete and reinstall the profile. You can also review our same-phone QR installation guide.
Still need help?
Contact EasyTripGo Support at official@easytripgo.com or on WhatsApp. Include your order number, destination, phone model and a screenshot of the relevant settings page. Never post your QR code or identity document publicly.