How to Turn an eSIM Off and On Without Deleting It

How to turn an eSIM off and on without deleting it

Turning the EasyTripGo line off and back on is a safe way to refresh the connection. It is not the same as deleting the eSIM profile.

iPhone

  1. Open Settings > Cellular or Mobile Data.
  2. Tap the EasyTripGo line.
  3. Turn off Turn On This Line.
  4. Wait 30 seconds.
  5. Turn the line back on.

Samsung Galaxy

  1. Open Settings > Connections > SIM manager.
  2. Find the EasyTripGo eSIM.
  3. Turn its switch off, wait 30 seconds and turn it on again.

Google Pixel and other Android phones

  1. Open Settings > Network & internet > SIMs.
  2. Select the EasyTripGo eSIM.
  3. Turn Use SIM off.
  4. Wait 30 seconds and turn it back on.

After turning the line back on

  • Select EasyTripGo for mobile data.
  • Confirm that data roaming is enabled for EasyTripGo.
  • Keep data roaming off on your home line.
  • Wait up to two minutes for the partner network to appear.
  • Turn Wi-Fi off and test a website.

Do not tap these options

Do not choose Delete eSIM, Remove Mobile Plan or Erase eSIM. Removing the profile can prevent the original QR code from being used again.

If the line does not return, try airplane mode for 30 seconds and restart the phone. Read what to do when an eSIM is stuck activating and why deleting the eSIM is not a troubleshooting step.

Still need help?

Contact EasyTripGo Support at official@easytripgo.com or on WhatsApp. Include your order number, destination, phone model and screenshots of the relevant settings. Never share your eSIM QR code publicly.