The message Activation code already used, Code no longer valid, or a similar error usually means the QR code has already downloaded an eSIM profile. Most travel eSIM activation codes are intended for one installation.
First, check whether the eSIM is already installed
- iPhone: Open Settings → Cellular or Mobile Data and review the SIM list.
- Samsung: Open Settings → Connections → SIM Manager.
- Google Pixel: Open Settings → Network & internet → SIMs.
- Xiaomi: Open Settings → SIM cards & mobile networks.
Look for a line named EasyTripGo, Travel, Secondary, Business, Personal, or SIM 2. Labels can differ because phones sometimes assign a default name.
If the profile is present
Do not scan the QR code again. Turn the line on, select it for mobile data, and enable data roaming on that eSIM. Continue with How to Select Your eSIM for Mobile Data.
If the profile is not present
Do not repeatedly scan the code and do not delete any unfamiliar cellular plan. Check whether the QR code was previously used on another phone. An eSIM normally cannot be moved simply by rescanning the original code.
Contact EasyTripGo Support
Email official@easytripgo.com or WhatsApp +62 81190057586. Include your order number, phone model, current country, and a screenshot of the exact error. We will check the activation status and can provide a replacement QR code when appropriate.
Important: Read Why You Should Not Delete Your eSIM While Troubleshooting before removing any profile.