Shipping Policy

Shipping Policy

Effective Date: June 30, 2026

Thank you for choosing Easytripgo. Please review our delivery and fulfillment terms below.

1. Digital Delivery (Virtual Services)

Since our products are primarily digital services, e-tickets, vouchers, or virtual goods, no physical shipping is involved.



Program Details
Delivery Method Services are delivered electronically via email to your registered email address or directly to your user account on our platform.
Processing Time Orders are processed automatically or within 24 hours of successful payment confirmation.
Delivery Time Access credentials, service links, or digital products are typically delivered within 1 hour to 24 hours after the order status updates to "Completed."
Delivery Notification You will receive a confirmation email once your order has been delivered. Please check your inbox (and spam/junk folder) for this notification.

2. Physical Goods (If Applicable)

If your order contains physical merchandise (e.g., branded accessories or promotional items), the following shipping terms apply:



Program Details
Shipping Method We ship via international courier services (e.g., DHL, FedEx, or local postal partners).
Processing Time Orders are processed and dispatched within 1-3 business days after payment confirmation.
Estimated Delivery Time Delivery is typically expected within 7-15 business days after dispatch, depending on your location and customs clearance.
Tracking Information A tracking number will be provided via email once your order has been shipped. You can track your package through the courier's website.
Shipping Costs Shipping fees, if applicable, will be calculated and displayed at checkout.

3. Undeliverable Services or Missing Deliveries

If you do not receive your digital delivery email within the specified timeframe:

  1. Check your spam/junk folder.

  2. Verify that the email address you provided at checkout is correct.

  3. Contact us within 7 days of the expected delivery date to arrange re-delivery.

For physical goods, if your package is marked as "delivered" but you have not received it, please contact the courier directly using the tracking number. If the issue persists, reach out to us within 7 days of the delivery date.

4. Customs, Duties & Taxes (Physical Goods Only)

For physical goods shipped internationally, please note:

  • You may be subject to import duties, taxes, or customs clearance fees imposed by your country's customs authority.

  • These fees are not included in our shipping charges and are your sole responsibility.

  • We recommend contacting your local customs office for more information before placing an order.

5. Incorrect Address

You are responsible for providing accurate shipping/delivery information at checkout.

  • If you provide an incorrect email address or shipping address, we are not responsible for non-delivery.

  • If you realize an error after placing your order, please contact us immediately. We will do our best to update the information if the order has not yet been processed.

6. Contact Us

For any shipping or delivery-related inquiries, please contact our support team:

  • Email: [official@easytripgo.com]

  • Company Name: BLUE STAR TRADING LIMITED

  • Company Address: RM C, 6/F, WORLD TRUST TOWER 50 STANLEY STREET CENTRAL HK

  • Response Time: We aim to respond to all shipping inquiries within 24 business hours.

7. Policy Updates

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the revised policy.