Your EasyTripGo delivery email contains the eSIM QR code, installation details, and plan information. If it is not visible immediately after payment, use the checklist below.
1. Wait a few minutes
Payment and order processing can take a short time. Refresh your inbox after a few minutes and confirm that the payment was completed successfully.
2. Check every inbox folder
- Spam or Junk
- Promotions or Updates
- All Mail
- Deleted or Trash, in case it was moved accidentally
Search for EasyTripGo, your order number, or emails from official@easytripgo.com. If you use several email accounts, check the address entered during checkout.
3. Check for a typing error
Open your order confirmation and review the email address. A missing letter or incorrect domain can prevent delivery. Do not place another order just to obtain another email.
4. Contact support
If the message still cannot be found, email official@easytripgo.com or contact us on WhatsApp at +62 81190057586. Send your order number, purchaser name, destination, and the correct email address. We can verify the order and resend the delivery details.
Protect your QR code
Your QR code is tied to your eSIM profile. Do not publish it, post it in a review, or forward it to anyone who does not need to install the plan. If the code arrives but will not scan, follow eSIM QR Code Not Working? Causes and Solutions.