EasyTripGo travel eSIMs normally connect to terrestrial mobile networks. They may work in ports, near coastlines, and on land in covered countries, but they should not be expected to provide service far offshore or while an aircraft is airborne.
On a cruise or ferry
Near a covered coastline, the phone may reach a normal land-based partner network. As the vessel moves offshore, the signal can weaken or disappear. Some ships operate separate maritime mobile networks. These networks are not included unless your plan explicitly says otherwise and can involve high roaming charges on your primary SIM.
- Select EasyTripGo for mobile data.
- Keep data roaming off on your home SIM.
- Use the ship's Wi-Fi while offshore if available.
- Do not manually select an unknown maritime network.
- Reconnect to a supported terrestrial partner when you reach port.
During a flight
Follow the crew's instructions and use Airplane Mode whenever required. If the airline provides onboard Wi-Fi and permits its use, you can connect to that Wi-Fi separately. A standard travel eSIM is not the same as an airline's onboard internet service.
After returning to land
- Turn Airplane Mode off when permitted.
- Confirm that the EasyTripGo line is on.
- Select it for mobile data and keep roaming enabled.
- Wait a few minutes for automatic registration.
- Toggle Airplane Mode for 30 seconds if the connection does not return.
If the signal remains weak, use our weak signal guide. To reduce the risk of charges from your home carrier, see how to avoid primary SIM roaming charges.
Need help confirming coverage for your route? Contact official@easytripgo.com or EasyTripGo Support on WhatsApp.