Most EasyTripGo plans are data-only, so verification texts and one-time passwords sent to your normal phone number must still arrive through your primary line.

Recommended dual-SIM setup

1. Keep your primary SIM or eSIM enabled.
2. Keep your usual phone number selected for SMS and calls.
3. Select EasyTripGo as the mobile-data line.
4. Enable data roaming on EasyTripGo.
5. Disable data roaming and automatic data switching on the primary line.

This lets supported dual-SIM phones use the travel eSIM for internet while the home line remains available to receive SMS.

Important limitations

• Your home carrier must provide roaming service in the destination.
• The sender or bank must allow international delivery of verification texts.
• Some services use app notifications or email instead of SMS.
• Your carrier may apply charges depending on its roaming policy.

If an OTP does not arrive

1. Check that the primary line is turned on and has signal.
2. Restart the phone or toggle Airplane Mode.
3. Verify that the service has your correct phone number and country code.
4. Try an alternative verification method offered by the service.
5. Contact your home carrier if ordinary SMS also does not arrive.

EasyTripGo cannot control SMS delivery to a number supplied by another carrier. We can help confirm that your travel-data settings are correct. Contact official@easytripgo.com or WhatsApp +62 81190057586.

For cost-control settings, see How to Avoid Roaming Charges on Your Primary SIM.