Help Center
Frequently Asked Questions (FAQs)
An eSIM (embedded SIM) is a digital SIM card that can be installed directly into your smartphone or other mobile devices. It is an alternative to the physical SIM card you’re used to.
If you cannot find the code, please contact our 24/7 customer support team on Whataspp or online chat option. We will resend you the code through email.
Yes. To ensure that your eSIM gets the best coverage, you must turn on data roaming on your cellphone’s settings. This will not incur any additional charges, as long as you have already set up our eSIM.
With your eSIM you can connect at 4G, LTE and 5G speeds like any local data line. However, keep in mind that in remote or poor coverage areas, your mobile could connect at lower speeds.
Yes, you will keep your WhatsApp number with all your conversations and contacts. You can use it just like normal.